Fraud Analyst

TBI Bank is a fully licensed consumer and SME focused bank operating in Bulgaria and Romania. We are recognized as the most profitable bank in Bulgaria in each of the last three years (Capital K10). TBI Bank is owned by TBIF Financial Services, a 4finance Holding company.

Currently TBI Bank is challenging the established view of banking. We are now focused on becoming a next generation digital lender.

The success of TBI Bank belongs to our highly professional and talented experts. Our international leadership team works closely with our more than 1500 employees to improve and transform through digital innovations consumers’ financial lives.

We are now offering an exciting opportunity to join our team in the role of 

Fraud Analyst

Main Responsibilities:

Reviews case files to identify patterns to develop anti-fraud techniques, systems, and fraud control programs. 
Prepares fraud incident reports identifying types / linkages to ensure accurate documentation to substantiate case.
Identifies fraud trends that may warrant modifications to existing fraud risk mitigation processes.
Collects and analyzes a wide variety of information to identify/investigate suspicious situations acting within defined limits and guidelines and prepares escalation files for review which provide analysis, identification of root cause, linkages and process gaps and outlines opportunities for process improvement, customer services and product development.
Takes actions to recover funds in the event of a fraud, by contacting the appropriate branches and/or internal partners to reduce the loss.
Provides subject matter expertise and advice to any other relevant staff (e.g. Sales, Underwriting, Collection) and assists in specific diagnosis, determines the nature of the potential fraud incident and makes decisions on appropriate investigative path while acting as the point of escalation as required.
Identifies opportunities and develops recommendations for fraud process improvements and product enhancements.
Monitors the performance of various fraud strategies and generates reports necessary to evaluate the fraud strategies.
Creates clear, concise written reports in summarizing fraud analysis results and suggested anti-fraud process improvements.

Minimum 3+ years of experience in e-commerce, payments or financial services related to fraud detection and investigation.
Experience in the fraud risk discipline with all types of consumer lending products is highly desired.
Experience of interpreting results from fraud systems (e.g. device fingerprinting, IP geolocation, velocity) is an advantage.
Bachelor’s degree in Business, Economics, Finance, Mathematics, Computer Science or a related quantitative field.

We offer: 
Career advancement in leading organization in its industry;
Working environment based on openness and team work;
Additional benefits such as additional health insurance, preferences on sport cards and banking products and discounts;
Excellent office location at the heart of the capital (Lozenets, close to metro station European Union).

We kindly ask all prospective applicants to send us their CV in English.
Your candidacy shall be treated confidentially in accordance with the LPDP. Only shortlisted candidates will be contacted for interview. 
With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you give your explicit consent your personal data to be kept, processed and used for the purposes of the recruitment of the Bank.

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