• За теб
  • За твоя бизнес
  • За tbi bank

Product Analyst


Who we are

TBI Bank might not be the biggest on the Bulgarian market but it has been the most profitable and effective one for years (K10, Capital), and probably the coolest one. Our fintech mindset and startup culture set us apart from traditional bankers. Want to wear jeans and bring your pet to work? Sure! We are a dynamic challenger bank operating in Bulgaria, Romania, Germany, Lithuania and now Greece. The best part is that we see this as just the beginning: sky is the limit. Disrupting the status quo is in our DNA and it’s what drives us forward to become a next-generation digital lender with a goal to be legendary! Sounds scary and exciting? Hop on board!

Are you:

  • Curious and adaptable and like to think holistically as well as in detail.
  • With an analytical mindset and enjoy having great autonomy in structuring your work as well as coming up with your own hypotheses
  • Looking to work in a next gen digital bank

…then we have an exciting career opportunity for you!

We are looking for a Product Analyst to join our Online Personal Lending team on our journey to success!

What You’ll do

  • Defining, validating with different stakeholders the desired logic for new features/ changes of the existing one and documenting business requirements, including drawing process flow diagrams;
  • Constantly searching alternatives for products
  • Processing improvements, monitoring, discovering issues/problems aiming to deliver better value to the customer
  • Creating detailed business analysis, risks, and benefits of the current and proposed solution, emphasizing on business impact
  • Follow up on the implementation of the feature; UATs, and also organize UATs with other operational users
  • Support Call Center Agents and Product team with the different issues from the production environment, defining various reporting requirements
  • Monitor deliverables and ensure timely completion of projects

What you need

  • Knowledge of lending products and processes
  • Experience in creating detailed reports and presentations
  • Proven analytical background
  • Fluent in English
  • Strong communication/interpersonal skills
  • Strong team player who can work with a diverse team
  • Technical background will be considered an advantage
  • Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook. Atlassian Jira, Microsoft Visio, or Lucidchart will be a plus

What we offer

  • Competitive salary
  • Employee recognition program
  • Career development opportunities within the company
  • Additional health insurance
  • Preferential prices for a multisport card for you and your family
  • Preferential terms on our banking products
  • Tie up with popular retailers to offer attractive discounts to our employees
  • Great office location in Lozenets, near metro station

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Why choose TBI

  • We have the boldness of a start-up and the expertise of a scale-up
  • We enjoy a flexible work environment and a great work-life balance
  • We are a diverse representation of 16+ nationalities
  • We are a pet-friendly company, so you can bring your furry friend to work 😊

Please note: only shortlisted candidates will be contacted for further steps.

We’re an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

All applications are treated with the utmost confidentiality.

By submitting your job application to TBI Bank EAD, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on the TBI Career page.