Instructions for Use


Forgotten password

If you have forgotten your password, please visit our nearest office of TBI Bank EAD

To receive your new password in our office, you must provide an identity card or other credentials. Under "TBI Bank" EAD Security Policy confidential information (including passwords) are not available via mail.

You may need to address questions regarding the Online Banking Service – please send an e-mail at ebanking@tbibank.bg.


Instructions for Use

Dear Clients,

Please find below in Documents sections Instructions for the TBI Bank Online banking.


Applicable documents


Instruction for mass payments orders in tbi bank internet banking
Download
pdf format

Contact

Call center
0700 17 571 / *8242

Working hours
Monday - Friday
| 08:00 - 20:00
Saturday - Sunday
| 10:00 - 18:00

Working schedule during the Christmas and New Year holidays.

24,25,26 of December- non-working days 
31st of December- client service until 14:00 p.m.

Happy Holidays!

 

Network

Head office

1421 Sofia, Bulgaria,
52-54, Dimitar Hadjikotsev Str